Privacy Notice

Our Policy Commitment to You

Privacy is fundamental to the American way of life. Throughout the long history of Farmers Bank, we have placed the highest value on the information you share with us and we are committed to protecting your privacy. While the information we collect about you is critical to providing superior products and service, we are dedicated to maintaining your information in a confidential manner. Farmers Bank does not share your personal information with other businesses, and we will only disclose your personal information as is necessary for us to provide the financial products and services you expect from us. We are committed to safeguarding your privacy.

Rev. October 2010

FACTSWHAT DOES FARMERS BANK AND SAVINGS COMPANY DO WITH YOUR PERSONAL INFORMATION?
FACTS
Why?
WHAT DOES FARMERS BANK AND SAVINGS COMPANY DO WITH YOUR PERSONAL INFORMATION?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
FACTS
What?
WHAT DOES FARMERS BANK AND SAVINGS COMPANY DO WITH YOUR PERSONAL INFORMATION?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • account balances and payment history
  • credit history and transaction or loss history
When you are no longer our customer, we continue to share your information as described in this notice.
FACTS
How?
WHAT DOES FARMERS BANK AND SAVINGS COMPANY DO WITH YOUR PERSONAL INFORMATION?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Farmers Bank and Savings Company chooses to share; and whether you can limit this sharing.
Reasons we can share your personal informationDoes Farmers Bank and Savings Company share?Can you limit this sharing?
Reasons we can share your personal information
For our everyday business purposes—

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Does Farmers Bank and Savings Company share?
Yes
Can you limit this sharing?
No
Reasons we can share your personal information
For our marketing purposes—

to offer our products and services to you

Does Farmers Bank and Savings Company share?
Yes
Can you limit this sharing?
No
Reasons we can share your personal information
For joint marketing with other financial companies
Does Farmers Bank and Savings Company share?
Yes
Can you limit this sharing?
No
Reasons we can share your personal information
For our affiliates' everyday business purposes—

information about your transactions and experiences

Does Farmers Bank and Savings Company share?
No
Can you limit this sharing?
We don't share
Reasons we can share your personal information
For our affiliates' everyday business purposes—

information about your creditworthiness

Does Farmers Bank and Savings Company share?
No
Can you limit this sharing?
We don't share
Reasons we can share your personal information
For nonaffiliates to market to you
Does Farmers Bank and Savings Company share?
No
Can you limit this sharing?
We don't share
Questions?Call (740) 992-2136 or go to www.fbsc.com
What we do
What we do
How does Farmers Bank and Savings Company protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to nonpublic personal information about you to those employees who need to know information to provide products or services to you.
What we do
How does Farmers Bank and Savings Company collect my personal information?
We collect your personal information, for example, when you
  • open an account or deposit money
  • give us your income information or apply for a loan
  • use your credit or deit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

What we do
Why can't I limit all sharing?
Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
Definitions
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Farmers Bank has no affiliates.
Definitions
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Farmers Bank and Savings Company does not share with non-affiliates so they can market to you.
Definitions
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include investment and relationship marketing companies.
Internet Privacy Policy

This Internet Privacy Policy explains how we may collect information from you when you visit our web site or when you use our online financial services.

We recognize the importance our customers place on the privacy and security of their personal information. Our goal is to protect your personal information in every way that we interact with you, whether it’s on the telephone, in our lobby, at one of our ATMs, or on the Internet.

We think it is important for you to be informed of the policies, procedures, and security measures that we have in place to safeguard your personal and confidential information. With that in mind, we have developed this Internet Privacy Policy to help you to understand the steps we take to protect your personal information when you utilize our online financial services.

In addition to the protections discussed within this Internet Privacy Policy, your online financial activities may also be protected by our privacy policy as outlined above.

Below are several definitions of terms used within this policy:

Customer Information – Customer Information refers to personally identifiable information about a consumer, customer or former customer of this Institution.

Internet Protocol (IP) Address – an IP address is a unique address that devices use in order to identify and communicate with each other on a computer network. An IP address can be thought of as a street address or a phone number for a computer or other network device on the Internet. Just as each street address and phone number uniquely identifies a building or telephone, an IP address can uniquely identify a specific computer or other network device on a network. We may use IP addresses to monitor login activity and for identification purposes when necessary for security investigations.

Cookie – a Cookie is a very small text file sent by a web server and stored on your hard drive, your computer’s memory, or in your browser so that it can be read back later. Cookies are a basic way for a server to identify the computer you happen to be using at the time. Cookies are used for many things from personalizing start up pages to facilitating online purchases. Cookies help sites recognize return visitors and they perform a very important function in secure Internet banking.

“Session” Cookies are used to monitor session activity within our Internet banking product. These Cookies are encrypted and only our Service Provider can read the information in these Cookies. The session Cookie facilitates the processing of multiple transactions during a session without requiring you to reenter your passcode for each individual transaction. Session Cookies used within our Internet banking product do not pass to your computer’s hard drive. Instead, the Cookie is stored in your computer’s memory, identifying only your computer while you are logged on. When you log off, or close your browser, the Cookie is destroyed. A new Cookie is used for each session; that way, no one can use the prior Cookie to access your account. For additional security, the Cookie expires after 10 minutes of inactivity. It must then be renewed by reentering your passcode. We do not use this Cookie to collect or obtain personal information about you.

An encrypted non-expiring Cookie is also used within our Internet banking product for the identification of this Institution.

Service Provider – In order to provide a full range of online financial services, we may use various third party providers. These third parties provide services such as: website hosting, Internet banking, bill payment, and account aggregation. Third party providers are referred to within this policy as “Service Providers”.

Information Collected on the Internet

If you are just browsing through our website, we do not request any personally identifiable Customer Information, nor do we collect unique identifying information about you unless you voluntarily and knowingly provide us that information, such as when you send us an email or complete an application online. If you provide us this information, it is only used internally and in furtherance of the purpose for which it was provided.

As part of providing online financial products or services, we may obtain information about our customers and website visitors from the following sources:

  • Information we receive from you on applications, emails, or other forms;
  • Information about your transactions with this Institution and our affiliates;
  • Information we receive from a consumer-reporting agency; and
  • Information that is generated electronically when you visit our website or use our online financial services.

Service Providers hosting our website and Internet banking service may collect general information on our website visitors for security and statistical purposes. Such information may include:

  • The Internet address (referral site) which brought you to our web site;
  • The date and time you access our site;
  • The name and version of your web browser;
  • Your Internet Protocol (IP) address;
  • The pages visited in our website; and
  • The duration of your online session.

Our Service Providers may use Cookies to collect some the above information. In some cases you must accept cookies in order to view our website.

When you click on advertisements in our website or advertisements on linked 3rd party web sites, you may receive another Cookie; however, you do not have to accept any Cookies from third party advertisements.

As mentioned previously, our Service Provider(s) may also use Cookies within our Internet banking and bill payment products. You must accept these Cookies in order to utilize the service. These Cookies do not store any personally identifiable information; they simply provide another level of security.

Use of Information Collected
  • We may disclose the information that we collect, as described above, with Service Providers acting on our behalf to provide online financial services such as: Internet banking and bill payment.
  • We may also disclose Customer Information when required or permitted by law. For example, Customer Information may be disclosed in connection with a subpoena or similar legal process, fraud prevention, or security investigation.
  • We may also share Customer Information outside this Institution when we have your consent, such as when you request a specific product like insurance or an investment product from a third party financial services provider.
  • We may also disclose aggregate (not personally identifiable) Customer Information with Service Providers or financial institutions that perform marketing and research services on our behalf and with whom we have joint marketing agreements. Our contracts require all such Service Providers/or financial institutions to protect the confidentiality of your Customer Information to the same extent that we must do.
  • We do not disclose any Customer Information about our customers, former customers, website visitors to anyone, except as permitted or required by law.
  • We do not sell any of your personal information.
Email Policies

When you enroll for our online services, we will send you a welcome email. We may also send emails marketing various products and services offered by this Institution. We will always provide you an opportunity to opt-in or opt-out of marketing related emails.

We will also send security related email notices when you sign-up for email (“notify me”) alerts on your account(s) or whenever you change your passcode, security question, or email address.

If you agree to accept electronic disclosures and/or online account statements, we may also send you notices of important account updates through email. For example, if you have agreed to accept disclosures electronically, we may send you an email with updates to this privacy policy and/or we may send you a notice that your account statement is available for viewing on our website. For more information on how to enroll for electronic disclosures, please contact us at (740) 992-2136.

Protecting Yourself On-line -- Beware of Phishing Attempts and Internet Scams

While email is convenient and has a good business use, it can also be misused by criminals for scams and various other fraudulent purposes. “Phishing emails” are frequently used by criminals to entice the recipient to visit a fraudulent website where they try to convince the recipient to provide personal information, such as ATM card numbers, account numbers, Social Security numbers, access Ids and passcodes. Some of these fraudulent websites may also be virus laden and can be used to download mal-ware to your computer. Fraudulent websites often look identical to a legitimate site, so it’s important to look very closely at the website address. If you send us an email, please do not include any confidential, personal or sensitive information in the email message, as email messages are generally not secure. We do offer secure messaging through our Internet Banking product and you may use this secure messaging feature if you need to send us sensitive or confidential information.

Below we have listed a few tips to help protect your personal information on the Internet:

  • Keep your computers and mobile devices up to date. Having the latest security software, web browser, and operating system are the best defenses against viruses, malware, and other online threats. Most browsers now offer free anti-phishing tool bars that can help alert you of fraudulent websites. Also, adjust your browser settings to prompt the user whenever a website tries to install a new program or Active X control.
  • Turn on automatic updates so you receive the newest fixes as they become available.
  • Set strong passwords. A strong password is at least eight characters in length and includes a mix of upper and lowercase letters, numbers and special characters.
  • Do not open e-mails from untrustworthy sources. If you receive an e-mail that you think could be a scam, delete it immediately or forward the email to the Federal Trade Commission (FTC) at spam@uce.gov and to the company, bank or organization impersonated in the email.
  • Always be wary of links in emails, especially any links in emails purporting to be from this institution. Please remember if we send you an email, we will never ask for personal information such as your account number, ATM card number, PIN number, or social security number.
  • If you have any questions about the legitimacy of an email, especially an email from this Institution, you can also call us at this number (740) 992-2136 or forward the email to support@fbsc.com.
  • Bookmark financial websites and use these bookmarks every time you visit the website.
  • Whenever you enter personal information like your access ID or passcode, always look for the lock symbol, or https: in the address bar. Always click on the lock symbol and review the certificate details.
  • Keep personal information personal. Hackers can use social media profiles to figure out your passwords and answer those security questions in the password reset tools. Lock down your privacy settings and avoid posting things like birthday’s addresses, mother’s maiden name, etc. Be wary of requests to connect from people you do not know.
  • Carefully read all End User Licensing Agreements and avoid downloading software when licensing agreements are difficult to understand;
External 3rd Party Links

Our website may include links to other 3rd party web sites. These links to external 3rd parties are offered as a courtesy and a convenience to our customers. When you visit these sites, you will leave our website and will be redirected to another site.

This Institution does not control linked 3rd party web sites. We are not an agent for these third parties nor do we endorse or guarantee their products. We make no representation or warranty regarding the accuracy of the information contained in linked sites. We suggest that you always verify the information obtained from linked websites before acting upon this information. Also, please be aware that the security and privacy policies on these sites may be different from our policies, so please read third party privacy and security policies closely.

While using our website, you may still see our logo when linking to a 3rd party site. A technique called “Framing” allows us to display our logo and look and feel while allowing you to browse another site at the same time. It’s important to note that while you may still see our logo and frame, any information you provide to a 3rd party is not covered by our privacy or security policies.

If you have questions or concerns about the privacy policies and practices of linked 3rd parties, please review their websites and contact them directly. This privacy policy applies solely to the Customer Information collected by this Institution.

Security

This Institution and our Service Providers have developed strict policies and procedures to safeguard your Customer Information. Our policies require confidential treatment of your personal information. We restrict employee access to your personal information on a “need to know” basis and we take appropriate disciplinary measures to enforce employee privacy and confidentiality responsibilities. We have established training programs to educate our employees about the importance of customer privacy and to help ensure compliance with our policy requirements. The employees are also trained on the topics of the use of the Bank’s email systems, fraud and identity theft.

Furthermore, this Institution and our Service Providers maintain strong physical, electronic and procedural controls to protect against unauthorized access to customer information. Our computer systems are protected in the following ways:

  • The Bank maintains a current website certificate for its secured Internet and mobile banking system.
  • Computer anti-virus protection detects and prevents viruses from entering our website, email, and computer network systems.
  • Firewalls and intrusion prevention systems block unauthorized access by individuals or networks.
  • We use encryption technology, such as Secure Socket Layer (SSL), to protect the transmission of your confidential information. Whenever you login to our Internet banking product or schedule an online transaction through our system, the communication is encrypted. Encryption scrambles transferred data so it cannot be read by unauthorized parties.
  • We use strong multi-level authentication and behavior analysis to help prevent unauthorized access to your accounts. Multi-level authentication can help prevent access by someone who may have stolen your login credentials.
  • We provide secure email through our Internet Banking product to help ensure that your communications with us are confidential.

We continually monitor technological advances and upgrade our systems to ensure your information remains secure.

Identity Theft

No matter how careful we are, Identity Theft may still happen to you.

ID Theft occurs when someone uses your personal information without your permission. Your personal information is then used to open a fraudulent credit card, apply for credit, file a fictitious tax return, or even rent an apartment. You will not even know there is a problem until you are notified of one of the past due “accounts” or pull a credit report.

Learn more from the following resources which will provide information concerning how Identity Theft happens, how it can be avoided and steps to restore your credit should you be a victim.

  • Don’t share your secrets
  • Shred sensitive papers
  • Keep an eye out for missing mail
  • Use online banking to protect yourself
  • Monitor your credit report
  • Protect your computer
  • Protect your mobile device
  • Report any suspected fraud to your bank immediately.

If you have become a victim of Identity Theft, when you report the theft you can start your credit recovery by following a plan at IdentityTheft.gov through the Federal Trade Commission.

As you work with your credit card companies to have fraudulent loans removed, they will ask for a police report or an Affidavit of Theft. Reporting your theft will provide you the documentation of how to obtain the Affidavit of Theft.

You have the right to access and review your free annual credit report to look for inconsistencies. You can choose from each of the three credit reporting agencies, Equifax, Experian, Transunion.

Equifax 1-800-685-1111 www.equifax.com
Experian 1-888-397-3742 www.experian.com
Transunion 1-800-916-8800 www.transunion.com

Privacy of Children

COPPA, the Children’s Online Privacy Protection Act, protects children under the age of 13 from the collection of personal information on the Internet. This financial institution respects the privacy of children. We do not knowingly collect names, emails addresses, or any other personally identifiable information from children. We do not knowingly market to children, nor do we allow children under 13 to open online accounts.

Our website may include linked 3rd party sites that would be of interest to children. We are not responsible for the privacy and security practices of these sites. Parents should review the privacy policies of these sites closely before allowing children to provide any personally identifiable information. Parents can also be proactive by installing filtering software that provides more control over the family’s Internet experience

Privacy Updates

This policy maybe updated from time-to-time as new products and features may require changes to our Internet Privacy Policy. The effective date of our policy will always be clearly displayed. If we make any changes regarding the use or disclosure of your personal information, we will provide you prior notice.

Questions
If you have any questions about our privacy policy or concerns about our privacy practices, please contact us at (740) 992-2136.

Effective Date: 8/15/2018

Terms of Use

BEFORE USING THIS WEBSITE PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.
We require that all visitors to our site adhere to the following terms and conditions. If you do not agree to the terms and conditions below, you should not access this site, or any pages therein.

Illegal Use
Unauthorized use of Farmers Bank’s website and systems including but not limited to unauthorized entry into our Internet banking system, internal network, misuse of passwords, or misuse of any information posted on our website is strictly prohibited.

Website Content
Any and all information, materials, product offerings, services, terms and conditions are subject to change without notice.
Not all products and services advertised on this website are available in all geographic areas. We reserve the right to determine your eligibility for any product or service.
This website is not directed to children, although we may periodically advertise special accounts that may be appropriate for children. Parents of children interested in any of our online services should contact us at one of our many office locations.

Linked 3rd Party Sites
Farmers Bank maintains this website to provide you with information about our products and services. For your convenience, we may also provide links to various third parties websites that may be of interest to you. Farmers Bank does not control linked third party sites. When you click on links to third party sites, you will leave our website and will be redirected to another site. Linking to other third party sites is at your own risk. The content on linked sites may change without notice.

WE MAKE NO REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OF THE INFORMATION CONTAINED IN LINKED THIRD PARTY SITES.

We suggest that you always verify the information obtained from linked sites before acting upon this information. Farmers Bank is not an agent for linked third parties nor do we endorse or guarantee their products and services. The products and services offered by linked third parties are not products of Farmers Bank and are not insured by any governmental agency such as the FDIC.

Also, please be aware that the security and privacy policies on linked sites may be different from our policies, so please read third party privacy and security policies closely. If you have any questions or concerns about the products and services offered on linked third party sites, please contact the third party directly.

Investment Products
We may provide links to Investment or Securities companies, which offer products such as stocks, bonds, mutual funds, and annuities. These investment companies are not affiliated with this institution. Furthermore, investment products offered through this website:

  • Are NOT Farmers Bank deposits.
  • Are NOT insured by any governmental agency such as the FDIC.
  • Are NOT obligations of or guaranteed by Farmers Bank,
  • Involve investment risks, including the possible loss of some or the entire principal amount invested.

Insurance Products
We may also provide links to purchase insurance products. This financial institution, its affiliated companies, and/or other unaffiliated third parties may offer these products. Please note that insurance and annuity products available through this site:

  • Are NOT deposits, obligations of, or guaranteed by Farmers Bank or any of its affiliates.
  • Are NOT insured by Farmers Bank, the FDIC, or any other agency of the United States. Certain insurance products, such as annuities, may have investment risk, including the possible loss of value.
  • The purchase of an insurance product is not a condition to any loan, product or service offered by Farmers Bank, its affiliates, or nonaffiliated third party.

Use of Information Submitted Through the Website
Any communication or material that you transmit to us through this website or through electronic mail may be used only by Farmers Bank for the purposes described in our privacy policy. All information submitted to our website shall be considered and shall remain the property of Farmers Bank this information will only be used internally for the purpose intended or as allowed by law.

Farmers Bank shall be free to use, for any purpose, any idea, concept, know-how or technique contained in information submitted by a visitor to us through this website and Farmers Bank shall not be subject to any obligations of confidentiality regarding submitted information except as agreed by direct customer relationship, or as otherwise specifically agreed or required by law. Nothing contained herein shall be construed as limiting or reducing Farmers Bank responsibilities and obligations to customers in accordance with our privacy policy.

If you need to communicate personal or confidential information, please do not use the email feature on this website, it is not a secure email service. Instead contact us by telephone, or you may use the secure mail feature within our Internet Banking Service.

No Warranties
Any dated information on this site is “As Of” its date only. We will use every reasonable effort to include accurate and up to date information on the site, but we make no warranties or representations as to the accuracy of the information, DATED OR OTHERWISE, AND WE EXPRESSLY DISCLAIM ANY AND ALL LIABILITY FOR ERRORS OR OMISSIONS IN THIS INFORMATION AND MATERIALS.

All information, materials AND services contained in this site, including graphics, links, AND ANY other items are provided “AS IS”, “AS AVAILABLE” to the user without express or implied warranties of any kind including the warranties of merchantability, non-infringement of intellectual property, fitness for any particular purpose, AND FREEDOM FROM COMPUTER VIRUS.

Trademark Notices
All registered and unregistered trademarks are the sole property of their respective owners. Unauthorized reproduction in whole or part is prohibited.

Copyright Notices
Farmers Bank owns copyright in the pages, screens, text, sound recordings, and images appearing at this site unless otherwise indicated.

Limitation of Liability
Farmers Bank will under no circumstances be liable to you and/or any third party for any damages including without limitation direct or any indirect, special, consequential, incidental or punitive damages whatsoever, arising in connection with this website or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line or system failure, even if Farmers Bank has been advised of the possibility of such damages.

FURTHERMORE, Farmers Bank will not be liable for any difficulty in use, or for the incompatibility between this website and YOUR WEB BROWSER OR OTHER site accessing program. Nor will Farmers Bank be liable for any other problems you experience due to causes beyond our control.

No license to you is implied in these disclaimers, except as may be otherwise expressly provided by written agreement between you and Farmers Bank.

Governing Law
This agreement shall be governed by and construed in accordance with federal statutes and the laws of the state of Illinois.
This website is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation.

Additional Terms
Certain services or pages on this website may contain separate terms and conditions, which are in addition to these terms and conditions. In the event of a conflict, the additional terms and conditions will govern for those services or pages.